Privacy Policy
Last updated: January 2026
Northbound Media Group (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect the following information:
Contact information such as name, email address, phone number, and business name
Information submitted through forms, applications, or scheduling tools
Website usage data such as IP address, browser type, pages visited, and time spent on the site
We do not knowingly collect sensitive personal information unless you voluntarily provide it.
How We Use Your Information
We use collected information to:
Respond to inquiries and applications
Evaluate potential client fit
Provide and improve our services
Communicate about services, updates, or changes
Maintain website performance and security
We do not sell or rent your personal information.
Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and analyze traffic. You can disable cookies through your browser settings if desired.
Third-Party Services
We may use trusted third-party tools (such as analytics, scheduling, or payment providers) to operate our business. These providers only receive information necessary to perform their services and are required to protect your data.
Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy, contact us at:
caleb@northboundmediagroup.com
Terms of Service
Last updated: January 2026
These Terms of Service (“Terms”) govern your use of the Northbound Media Group website and services. By accessing this site or engaging our services, you agree to these Terms.
Services
Northbound Media Group provides marketing, advertising, branding, consulting, and related growth services. Specific services, scope, and pricing are defined in written agreements or invoices.
No Guarantees
We do not guarantee specific results, revenue, or performance outcomes. Marketing and advertising results vary based on many factors outside our control.
Client Responsibilities
Clients agree to:
Provide accurate and timely information
Maintain ownership and control of advertising accounts
Pay invoices according to agreed terms
Comply with applicable laws and platform policies
Payments
All fees are due as stated on invoices. Setup fees are non-refundable. Monthly retainers are billed on a recurring basis unless canceled according to agreed notice terms.
Advertising spend is paid directly by the client to advertising platforms and is not included in our invoices.
Intellectual Property
Unless otherwise agreed in writing, all strategies, frameworks, and methodologies remain the intellectual property of Northbound Media Group. Clients retain ownership of their own branding and advertising accounts.
Limitation of Liability
To the fullest extent permitted by law, Northbound Media Group shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Termination
We reserve the right to refuse or terminate services at our discretion, including for non-payment or violation of these Terms.
Governing Law
These Terms are governed by the laws of the United States and the state in which Northbound Media Group operates.
Changes to Terms
We may update these Terms at any time. Continued use of the website or services constitutes acceptance of updated Terms.
Contact
Questions regarding these Terms may be directed to:
caleb@northboundmediagroup.com